🔄 Return & Refund Policy

At Powerful presence, every item is custom-made just for you. Because of this, we cannot accept returns or exchanges for size, color, or change of mind.

We do, however, stand behind the quality of our products and will gladly replace or refund your order if:

✅ Your order arrives damaged, defective, or misprinted
✅ You receive the wrong item
✅ Your package is lost in transit

How to Request a Replacement/Refund

• Contact us at [your email] within 30 days of receiving your order.

• Include your order number and photos of the issue.

• Once approved, we’ll send a replacement at no extra cost or issue a full refund.

Refunds

• Refunds are returned to your original payment method within 5–10 business days after approval.

Important Notes

• Since each item is made to order, we cannot offer returns or exchanges for incorrect size, color preference, or buyer’s remorse.

• Please double-check your shipping and product details before completing checkout.